Last updated · October 2026
We give you an exact written or verbal quote before any work starts. If the price changes during work (rare, only when lock complexity is greater than estimated), we tell you immediately and you decide whether to proceed.
For all lockout services we verify identity (ID + proof of residency or vehicle registration). This is for your protection — we will not unlock a residence or vehicle without proof of ownership.
Payment is due at the time of service. We accept cash, debit, and major credit cards. For commercial accounts, net-15 invoicing is available with approved credit.
All labor is warranted for 90 days. Parts are warranted per the manufacturer's warranty (typically 1–5 years). If something fails under warranty, we return free of charge.
Scheduled (non-emergency) appointments can be cancelled free of charge up to 1 hour before arrival. Cancellations after a technician is dispatched are subject to a $25 trip fee.
Our liability is limited to the cost of the service. We are not liable for incidental or consequential damages including lost time or inconvenience.
These terms are governed by the laws of the state in which the service is performed.